What We Do
NATIONwide, international, commercial, business to business, b2b collection agency
Account Placed: Our US collection agency starts debt collection efforts immediately. If you have e-mail, the demand letters are e-mailed to the debtor as well as via US postal service. We fully investigate the debtor to determine if it is a corporation, partnership or sole-proprietor. This helps us determine who to contact, when and where. If we find that the debtor is not a corporation, we immediately try and locate a home address, social security number and other information on the owner.
Account Collected: If the account is collected in our office, we simply take our portion of the fee and remit the balance to you*. If the debtor pays the account direct to your office, we simply bill you for our fee.
*Remitted funds are subject to return and reimbursement to PSI if the funds, at any time in the future, are deemed to be invalid, or not allowed by law, including insufficient funds checks or stop payment checks or bankruptcy filings.
Persistent Efforts: We continually bombard the debtor with phone calls and demand letters by mail, e-mail or fax if possible. Sending letters alone simply does not work. We all know where those letters end up! We are extremely firm and diplomatic with the debtor and understand that abusive tactics simply do not work for debt collection, especially with businesses. If you anger a debtor, they are going to think if every way NOT to pay you. Diplomacy is the most effective means to a profitable result.
Skip Tracing: If we find that the mail has been returned or the phone is disconnected, we do not simply close the file like other agencies. We have collected numerous accounts which first appeared to be uncollectible. Our highly computerized system allows us to search up to 200 million business and residential listings as well as social media outlets. We can also perform asset searches, judgment searches, lawsuit searches, Corporate record searches, UCC filings and a number of other resource searches to obtain the most up to date information available on the debtor. We are also now online with the same database used by law enforcement and the FBI. We can usually find a debtor in a matter of seconds and obtain their social security number, date of birth, current address and other vital information.
Attorney Forwarding: If the debtor does not respond to our calls, demands, emails or threats of legal action, we forward the claim to an attorney in the debtor’s area. All our attorneys are members of the Commercial Law League of America (CLLA) and are fully licensed and bonded. As a professional commercial debt collection agency, we have had experience with these attorneys for over 20 years and know which attorneys are the absolute best for a given situation.
Legal action: The attorney will send out a demand letter and will contact the debtor for payment. A number of debtors will take this chance to make arrangements or to offer settlements to avoid legal action. The attorney will advise our office of the results of their contact and will either request suit fees in order to proceed or recommend that the file be close if it is uncollectible. You may then decide to have the file closed at NO CHARGE if the debtor has not paid or to forward the requested suit fees if you wish to proceed. The choice is yours.
Post-judgment debt collection: Once judgment has been entered, there are a number of ways to enforce debt collection. Bank garnishments are the easiest and most successful. So remember to get bank account information on all your accounts. It really can mean the difference between collecting an account or closing it. We try every option available from sheriff sales to debtor’s exams in order to collect. The only time that we close a file as uncollectible is if the corporation is out of business, bankruptcy has been filed, no assets are located or the amount of the claims simply is too small for legal action and they ignore all demands.
We offer professional debt collection management services for international and national commercial accounts. In addition to our effective collection process, we offer numerous benefits and services that will help you keep track of your delinquent accounts, including online access to review and check the status of your claims. As a national collection agency, we offer debt collection in California and the rest of the United States. We can also attempt to collect debt from your delinquent clients overseas. Prestige Services takes pride in offering affordable rates that are typically 5% to 10% lower than the competition. Whether you need debt collection in Texas or Puerto Rico, Prestige Services will work for you to recover the funds that are owed to you. Please see our Services page for more information or contact us today.